Tesla CEO Elon Musk has said that lidar sensors are a “crutch” for autonomous vehicles. But his company has bought […]
Tag: Customer
Airbnb releases group booking features as it taps into AI for customer service
Airbnb’s summer release is usually a grand affair with tons of updates for guests and a few for hosts. This […]
Seam wants to make customer data accessible to every business user
As data access becomes increasingly tied to business success, making data available to all business users, regardless of their data-wrangling […]
FCC Fines AT&T, T-Mobile and Verizon Almost $200 Million for Illegally Sharing Customer Location Data
The United States Federal Communications Commission (FCC) today announced [PDF] that it has fined AT&T, Verizon, and Sprint/T-Mobile $196 million […]
Parloa, a conversational AI platform for customer service, raises $66M
Conversational AI platform Parloa has nabbed $66 million in a Series B round of funding, a year after the German […]
Apple Vision Pro Customer Interest Dying Down at Some Retail Stores
Apple Vision Pro, Apple’s $3,500 spatial computing device, appears to be following a pattern familiar to the AR/VR headset industry […]
dbrand receives hate after racist remark to Indian customer
dbrand is well-known for two things — creating device skins and using humor to maintain a lively presence on social […]
Kiki World, a beauty brand that uses web3 for customer co-creation and ownership, raises $7M from a16z
If you think that choosing a nail polish color or which ingredients go into your face cream cannot have anything […]
Indian audio giant BoAt says it’s investigating suspected customer data breach
India’s largest audio and wearables brand BoAt is investigating a possible data breach after hackers advertised a cache of alleged […]
How HSBC Transformed Its Customer Experience
In every sector, technological advances are raising customers’ expectations regarding how they should be able to interact with brands. The […]
