Verizon is currently experiencing a major outage that is affecting many customers across the U.S., including iPhone users. Affected users may be unable to send or receive phone calls, send or receive text messages, or use cellular data.
As a result of the network being down, many affected iPhone users are seeing “SOS” displayed in their device’s status bar. In a support document, Apple says that an iPhone displays “SOS” when the device is not connected to a network, but it should still be possible to make emergency calls in the U.S., Australia, and Canada.
In a statement, Verizon said it is “aware of an issue impacting service for some customers” and working to identify and implement a fix.
With any iPhone 14 model or newer, you can use Apple’s helpful Emergency SOS via satellite feature to text emergency services when you are in a supported area in the U.S. that lacks cellular and Wi-Fi coverage.
We’ll update this story when Verizon says the outage has been resolved.
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