Microsoft, a leader in artificial intelligence services, today announced… AI Customer Obligations Emphasize the importance of balancing the benefits of AI with the potential risks. Microsoft acknowledges this by understanding that the deep capabilities of AI bring with it the potential for abuse. This issue has not caught the attention of world governments, as they look to adapt and update existing regulations to better manage this emerging technology.
While the government plays an essential role in providing a legal framework for AI, it is not the sole guardian of the responsible use of AI. Organizations, especially those harnessing the power of AI, must take responsibility for implementing strong governance mechanisms. Successful integration of AI requires careful management at every level, which requires a thoughtful approach from all stakeholders.
Microsoft AI Customer Commitments
Recognizing this challenge and maintaining its commitment to the responsible use of AI, Microsoft is advancing with a strategic approach. It has announced three customer commitments to AI. This initiative aims to help customers as they navigate their journey to use AI responsibly. These commitments provide actionable guidance for companies to responsibly develop and use AI.
FirstlyIn this article, we’ll share what we’re learning about developing and deploying AI responsibly and help you learn how to do the same. Microsoft has been on a responsible AI journey since 2017, leveraging the skills of nearly 350 engineers, lawyers, and policy experts dedicated to implementing a robust governance process that guides the design, development, and deployment of AI in safe and transparent ways. More specifically we:
- Exchange of experiences: We are committed to sharing this knowledge and experience with you by publishing the key documents we developed during this process so that you can learn from our experiences. This includes the Responsible AI Standard, the AI Impact Assessment Template, the AI Impact Assessment Guide, transparency notes, and detailed handbooks on implementing our responsible AI approach.
- Providing training curricula: We’ll also share the work we’re doing to build the practice and culture of responsible AI at Microsoft, including key parts of the curriculum we use to train Microsoft employees.
- Create custom resources: We will invest in dedicated resources and expertise in regions around the world to answer your questions about the responsible deployment and use of AI.
secondWe are going to create a file AI Assurance Program To help you ensure that the AI applications you deploy on our systems meet legal and regulatory requirements for responsible AI. This program will include the following elements:
- Organizer sharing support: We have extensive experience helping clients in the public sector and highly regulated industries manage a range of regulatory issues that arise when dealing with the use of information technology. For example, in the global financial services industry, we have worked closely for a number of years with both clients and regulators to ensure that this industry can pursue digital transformation on the cloud while complying with its regulatory obligations. One of the lessons learned from this experience was the industry’s requirement that financial institutions verify the identity of customers, create risk profiles and monitor transactions to help detect suspicious activity, and “know your customer” requirements. We believe this approach can apply to AI in what we call “KY3C,” an approach that creates specific commitments to knowledge of the cloud, customers, and content. We want to work with you to implement KY3C as part of the AI Assurance Program.
- Risk Framework Implementation: We will witness how we have implemented the AI Risk Management framework recently published by the US National Institute of Standards and Technology (NIST) and share our experience dealing with NIST’s important ongoing work in this area.
- Client boards: We will bring customers together in customer councils to hear their views on how we can deliver the most relevant and compatible AI technologies and tools.
- Organizational advocacy: Finally, we will play an active role in engaging with governments to promote effective and interoperable AI regulation. Microsoft’s recently launched AI Governance Blueprint presents our proposals to governments and other stakeholders on appropriate regulatory frameworks for AI. We’ve provided a presentation of this diagram by Microsoft Vice President and President Brad Smith and a white paper that discusses it in detail.
thirdWe will support you as you responsibly implement your AI systems, and we will develop responsible AI software for our partner ecosystem.
- Custom resources: We will establish a dedicated team of AI legal and regulatory experts in regions around the world as your resource to support your implementation of responsible AI governance systems in your business.
- Partner support: Many of our partners have already established comprehensive practices to help customers evaluate, test, certify, and commercialize AI solutions, including building their own responsible AI systems. We are launching a program with select partners to leverage this expertise to help our corporate clients deploy their responsible AI systems. Today we can announce that PwC and EY are our launch partners for this exciting programme.
Source: Microsoft
Filed Under: Technology News, Top News
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